Privacy Policy – Prime Pack and Move Logistic
At Prime Pack and Move Logistic, we are committed to protecting your personal information and ensuring a safe, transparent service experience. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when using our packing, moving, transportation, warehousing, and logistics services.
Information We Collect
We may collect the following information when you interact with us:
- Personal details: Name, phone number, email address, address, and identity information required for service.
- Service-related details: Pickup and delivery addresses, inventory lists, shifting preferences, and documentation required for transportation.
- Payment information: Billing details such as transaction ID and payment mode (we do not store card or banking data).
- Usage data: Website visits, inquiry forms, cookies, and communication logs.
How We Use Your Information
Your information is used to:
- Provide quotations, confirm bookings, and deliver requested services.
- Communicate updates, schedules, and service-related alerts.
- Improve our customer support, logistics planning, and operational efficiency.
- Maintain records for legal, safety, and compliance purposes.
- Send relevant service updates or promotional offers (only with your consent).
Information Sharing
We do not sell or misuse your personal information. Your data may be shared only with:
- Our staff, drivers, and technicians involved in your service.
- Insurance providers (only if you opt for coverage).
- Third-party service partners strictly for operational needs.
- Government authorities if required by law or regulation.
Data Protection & Security
We use secure systems and encryption methods to protect your information from unauthorized access, alteration, or misuse. While we take every precaution, no online or offline transfer is 100% risk-free; however, we continuously update our security practices to ensure maximum protection.
Cookies & Website Tracking
Our website may use cookies to enhance user experience, improve load speed, and understand visitor behavior. You can disable cookies anytime in your browser settings.
Your Rights
You have the right to:
- Request access, correction, or deletion of your personal data.
- Withdraw consent for promotional communication.
- Ask how your data is being used at any time.
Data Retention
We retain your information only for as long as necessary to fulfill service requirements, comply with legal obligations, or resolve disputes.
Third-Party Links
Our website may contain links to external sites. We are not responsible for content, policies, or practices of third-party websites.
Policy Updates
Prime Pack and Move Logistic reserves the right to update this Privacy Policy as required. Any changes will be posted on our website with the updated effective date.
Contact Us
For any questions regarding privacy or data usage, you can contact us directly: Prime Pack and Move Logistic – Customer Support (+91 9998449300 / mail@primepackandmovelogistic.com)